How to Become a Computer Technician

A computer technician, also called a PC repair technician or tech support specialist, works with computers and their associated software. They assist with a variety of hardware, software and network issues, from the installation of new hardware to the diagnosis and resolution of viruses, spyware and other computer problems.

Computer Technician Overview

As a computer technician, your duties are to identify, troubleshoot and resolve problems with desktop computers, laptops, servers, and other OEM (original equipment manufacturer) computer hardware. You might also work with peripherals such as input devices (such as keyboards, mice and scanners), output devices (such as displays and printers) and data storage hardware such as internal and external hard drives and disk arrays.

While many Computer Technician jobs require a bachelor’s degree, you can find this type of position with a high school diploma or equivalent and strong technical knowledge of computer software and hardware. You can also earn an associate degree in computer technology through a vocational school or community college. Link :

Gaining Experience

A great way to get started in this field is by working as a volunteer for an IT help desk at a local office, school or other organization. These experiences can provide invaluable on-the-job training and help you land a job as a Computer Technician.

Develop Non-Technical Skills

As a Computer Technician, you’ll need to develop your customer service and communication skills. This includes being able to listen to users who are experiencing problems and understand their needs. It also involves educating users about the causes of their problems and assisting them with a solution that works for them.

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